[ON HAND] Baguette Bag in Orchid (Patent)

Our products may sell out quickly since they're handmade & produced in small batches. Here's a quick tip to know if what you want is available now or for pre-order:

On-Hand: No "pre-order" label; available for immediate shipping.

Pre-Order: Labeled as "pre-order" beside the product title; ships by the ETA in the description (+/- 1 week).

• If your order includes multiple bags, and one of them is for pre-order, we will wait until all items are available and ship them together.

IMPORTANT NOTE - How to know the ETA of your order:

1. Retrieve your order details (order date & breakdown of order) from the email with subject “Order #xxxx, confirmed, thank you!”
2. Once you have this information, align these details with the 1st & 2nd column below then check the ETA in the 3rd column
3. Sample can be found after the table below

Avoid Dark-Colored Materials & Denim:
To keep your bags looking their best, we recommend avoiding contact with denim or other dark materials, as they may transfer color and cause stains.

Avoid Chemicals:
Keep your bag away from alcohol and harsh chemicals. Exposing it to such may cause stains on the bag. If exposed, use some oil-based cleanser and gently wipe on the affected area.

Gentle Cleaning:
Use a damp cloth for a gentle wipe-down. Nothing too harsh!

For tougher stains, use an oil based cleanser and wipe gently.

Storage:
When not in use, give your bag a break in a cool, dry spot away from any humidity.

Do you have a QR code for Bank transfer or GCash?

Yes - you may save the photo below, crop and upload it to your bank's mobile app! 

How long does pre-order take?

• You may view the full guide here 

I'd like to follow up on the status of my order. When will it be shipped out? 

• If your order is on hand, shipping lead time can be found below
• If your order is for pre-order, you may view the pre-order guide to know the ETA

What are your shipping options?  

• Pick up or delivery
• Note: We do not pack orders on Sundays & holidays
• For pick up: 
• Pick-up details are sent 2-3 days after order date
• Buyers arrange their own pick-up either through a 3rd party courier or self pick-up
• For delivery, we ship with GogoXpress, Lalamove, JRS, and LBC. 
• Metro Manila: 1-5 days (excluding Sundays and holidays)
• Provincial: 3-15 days (excluding Sundays and holidays)
• Note: Shipping timeline is slightly longer than usual as we pack first then that's when we turn it over to the courier. There may be occasional delays due to a surge in order volume. 

How do I track my order? 

• Visit our website www.gvnthelabel.com and click the chatbot option in the lower right corner
• Click track my order 
• If it's still awaiting fulfillment, that means your order has been shipped yet 

What is your return and exchange policy? 

• Check here to view our policy.

How do I clean my bag/shoe? 

• Our products are made with vegan leather and should be given some TLC!
• We advise that you wipe your item with a damp cloth & allow it to air dry. Make sure to store it in a dry area as well to avoid moisture build-up. 

Do you have a size chart? 

• Yes we do! Click here. 
• If you're still having troubles or are unsure, send us a message on Instagram with your usual cm measurements and US size