Monogram

Availability & Shipping Details

Since our products are handmade in small batches, they can sell out quickly. Here’s how to check if your item is ready to ship or for pre-order:

On-Hand: No “pre-order” label – ships immediately.
Pre-Order: Labeled as “pre-order” beside the product title – ships by the Estimated Dispatch Date (ETD) in the product description.

Ordering Multiple Items?
If your order includes both on-hand and pre-order items, we’ll wait until all items are ready and ship them together.

• If your order includes multiple bags, and one of them is for pre-order, we will wait until all items are available and ship them together.
  

IMPORTANT: How to Check ETD & ETA

1. Find Your Order Details: Check the email with the subject “Order #xxxx confirmed, thank you!” for your order date and item breakdown.
2. Check the Table Below: Match your order date and product with the first two columns to find the ETD (when it will leave our warehouse).
3. Estimate Arrival: Shipping times depend on your location. You can check delivery timelines here.

Avoid Dark-Colored Materials & Denim:
To keep your bags looking their best, we recommend avoiding contact with denim or other dark materials, as they may transfer color and cause stains.

Avoid Chemicals:
Keep your bag away from alcohol and harsh chemicals. Exposing it to such may cause stains on the bag. If exposed, use some oil-based cleanser and gently wipe on the affected area.

Gentle Cleaning:
For leather:
Use a damp cloth for a gentle wipe-down. Nothing too harsh!
For tougher stains, use an oil based cleanser and wipe gently.

For suede:
Keep it dry and use a soft, dry cloth or suede brush to clean it up.

Storage:
When not in use, give your bag a break in a cool, dry spot away from any humidity.

For Baguette Bags: 

For Hobo Bags:
*Due to the slouchy, unstructured nature of the bag, these are merely pproximate measurements

For Footwear